Corporate Document Availability Search Engine Based on Multiple Sources

Challenge

Create an internet search engine with an intuitive interface that searches multiple document formats and presents relevant search results.

Solution

Use VB.NET to create a series of ASP.NET pages to simulate the look and feel of Ask.com on an internet site. The Autonomy IDOL Enterprise documentation aggregation tool and Microsoft SharePoint provide search results.

Summary

Management of unstructured or semi-structured data is a problem for companies with large stores of varying document types. Data may not always be available in database form but rather it may be scattered throughout multiple network locations, e-mails, presentations, pictures, and other files.

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Topics: Software & Mobile

Adobe Flash Software Relay Simulator

Challenge

A leading manufacturer of time-delay relay products was seeing a large volume of support calls and returns due to customer confusion and errors in selecting the correct relay for their application.

Solution

Develop an on-line customer education tool that visually demonstrates the timing functions offered by the relays.  Adobe® Flash® and PHP scripting were used to present, animate, save and retrieve data to and from a MySQL® database. Portability and rebranding were critical elements so a configuration tool was developed for customer use that allowed verbiage, graphic and theme changes.

Summary

Due to the number of product returns and support calls, it was apparent that customers had a difficult time understanding the functions of various time-delay relays. In addition, the sales staff spent significant time educating customers on how the relays worked.

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Topics: Software & Mobile

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